Customer outreach

Communicate. Move from message to follow-up automatically.. Coordinate outreach across approved channels without rebuilding the process each time.. ONTRE. Multi-channel follow-up. Scheduled and event-driven outreach. Escalation and response handling. FORGE. Voice. EKO. MYLO. AI can personalise or route approved communication while workflows handle timing and next actions.. Paid-channel caps, rate ceilings and communication policies prevent uncontrolled automation.